Travel information goes out of date, and we get things wrong like everyone else. This is exactly what happens when you tell us.
How to report a correction
Email editorial@packzup.com with Correction in the subject line. The more of this you can include, the faster it is fixed:
- The URL of the page.
- What is wrong, and what it should say.
- A source, if you have one — an official page, an operator’s site, or simply “I was there last month and it has closed”.
What we do with it
- We read every report. There is no support queue and no autoresponder; the same people who write the guides read the corrections.
- We check it against a primary source wherever one exists — the operator, the official portal, the transport company.
- We fix the page directly. Corrections are made in the article itself, not buried in a footnote at the bottom.
- We reply to you to say what changed, or why we did not change it.
What counts as a correction
- Factual errors — a wrong price, a wrong opening time, a misstated visa rule.
- Information that has since changed — a closed restaurant, a discontinued route, a superseded requirement.
- Broken or misdirected links, wrong images, broken tools or data.
- Anything that reads as editorial but is actually commercial. That is a serious error and we treat it as one.
Disagreement with a verdict is not a correction — but we still want to hear it, and we do change our minds when the argument is good.
Significant corrections
Where a correction materially changes the advice on a page — not a typo, but something that could have altered a reader’s decision — we note the change on the page itself rather than editing silently.
Why this page exists
A publication that cannot be corrected cannot be trusted. Publishing the route in makes it possible to hold us to it.
Last reviewed 2 August 2026. Reviewed at least annually.
